PSYCHIATRIC & MENTAL HEALTH SERVICES
Convenient, same-day or next-day telehealth visits for non emergency, straightforward medical concerns. Evaluation treatment, prescriptions when appropriate, and work/school notes.
Services provided via telehealth by board-certified NPs. Telehealth has limitation and is not appropriate for all conditions
Features you'll get:
- Provider evaluation of your condition
- Clinical assessment & diagnosis
- Prescriptions when appropriate
- Treatment Authorization
- Quick & Compliant Process
- Licensed provider approval
Conditions We Evaluate & Treat
Our telehealth urgent care is for stable, non-complicated conditions that can be safely evaluated and treated via video visit
Major Depressive Disorder
Evidence-based medication management for persistent low mood, loss of interest, fatigue, and sleep disturbance.
Generalized Anxiety
Treatment for chronic, excessive worry. Medication management and long-term strategies.
Bipolar Disorder (Stable)
Ongoing medication management for stable, managed bipolar disorder. Not acute manic or psychotic episodes.
ADHD
Evaluation and treatment. Non-stimulant options first. See state-specific controlled substance policy below.
State-Specific
Prescribing Policy
Our policy for controlled substances (stimulants and benzodiazepines) varies by state. This is clinical, regulatory, and has no exceptions.
Texas Patients
Stimulant medications (Adderall, Vyvanse, Ritalin, or similar) are NOT prescribed to patients in Texas.
Benzodiazepines (Xanax, Klonopin, Ativan, or similar) are NOT prescribed to patients in Texas.
New York, Oregon & Washington
Stimulant and benzodiazepine medications will NOT be prescribed within the first six (6) months of treatment.
During this period, your provider works with non-controlled treatment options and thorough evaluation.
Evidence-Based
Medication Management
Before you see a provider, our intake screens your condition. This protects you and sets clear expectations.
Antidepressants
SSRIs, SNRIs, & atypical antidepressants selected based on symptom profile & history.
Mood Stabilizers
For bipolar disorder or mood instability, with appropriate lab coordination.
Anti-Anxiety (Non-Benzo)
Buspirone, hydroxyzine, & other non-addictive options. Benzos per state policy only.
ADHD Medications
Atomoxetine, guanfacine, clonidine, bupropion. Stimulants per state policy only.
Patient Responsibility
& What You Need To Know
Please read carefully before scheduling. By booking and attending your appointment, you acknowledge and agree to these terms.
Cash-Pay Service & Payment
The $90.00 fee (+ 3.5% processing fee & applicable taxes) is due at time of service and is non-refundable once a provider has rendered care. This includes visits where the provider refers to the ER, redirects to in-person care, or determines the condition does not match intake info. Evaluation and clinical decision-making is the service.
What We Do Not Manage via Telehealth
Active suicidal ideation or psychosis. Acute psychiatric crises or decompensation. Severe substance use disorders requiring inpatient care. Conditions requiring inpatient hospitalization. Patients under 18. Any condition the provider determines is beyond scope.
Triage & Redirection
During intake, our team assesses appropriateness for telehealth psychiatric services. If your condition is outside our scope, you will be informed before the visit. If you proceed despite being advised, the $90.00 fee (+ processing fee & taxes) applies. If redirected during the visit, the fee is still due.
Controlled Substance Acknowledgment
By booking, you acknowledge our state-specific policy. In Texas: no stimulants or benzodiazepines. In NY/OR/WA: not within the first 6 months. Booking constitutes acceptance.
Accuracy of Information
If you provide inaccurate, incomplete, or misleading health information, the visit fee is non-refundable. Clinical decisions depend on the information you provide.
Charge Dispute Notice
The $90.00 fee (+ 3.5% processing fee & applicable taxes) is payment for a clinical service. A decision to not prescribe, refer, or redirect does not constitute failure to provide service. Disputed charges reviewed against terms acknowledged at booking. Non-refundable.
Ready to See a Provider?
Book your medical weight loss consultation today.
$90.00 + 3.5% processing fee & applicable taxes.
You will be directed to our appointments page to select a date and time with an available provider
Questions? We've Got
Answers.
Important Disclosures & Legal Notices
Crisis & Emergency Disclaimer
Call 911 for medical emergencies. Call 988 (Suicide & Crisis Lifeline) for mental health crises. Our services are for stable, non-emergency conditions.
Scope Of Practice & Telehealth
Services by board-certified PMHNP-BC providers in TX, NY, OR, WA. Evaluations and medication management only — not psychotherapy or counseling. Telehealth has limitations.
Controlled Substances
Texas: no stimulants or benzodiazepines. NY, OR, WA: not within the first 6 months, may be considered after if clinically appropriate. No exceptions.
Cash-Pay Financial Responsibility
$90.00 (+ 3.5% processing fee & applicable taxes) non-refundable once provider renders care. Not prescribing, referring, or redirecting does not constitute failure to provide service.
No Outcome Guarantees
Evidence-based treatment. Individual responses vary. No guaranteed outcomes.
ADA Compliance (WCAG 2.1 AA)
Proper heading hierarchy, alt text, 4.5:1 contrast, keyboard navigation, screen reader compatible. Contact Info@neueu.co or (972) 332-5266.
HIPAA & Privacy
HIPAA-compliant platforms. See Privacy Policy and Notice of Privacy Practices.