
Neu Eu Medical's Role
Neu Eu Medical conducts the Good Faith Exam. A licensed, board-certified provider evaluates the patient via telehealth, reviews their medical history, medications, allergies, and contraindications, makes a clinical determination and returns a documented assessment to the MedSpa. Neu Eu Medical's responsibility is limited to the evaluation only.

Billing & Payment
Neu Eu Medical bills the MedSpa directly at $39.99 per exam (+ 3.5% processing fee & applicable taxes). The exam fee is due regardless of the clinical outcome. If the provider denies authorization, the MedSpa is still charged for the exam. The evaluation itself is the service.

MedSpas Role
The MedSpa facilitates the Good Faith Exam by initiating the visit, providing the device to the patient, and receiving the completed assessment. The MedSpa is solely responsible for the aesthetic treatment itself including its execution, outcomes, complications, and patient satisfaction. The MedSpa is the contracting and billing party with Neu Eu Medical.

Denial of Authorization
If the provider identifies contraindications or determines the treatment is not appropriate, authorization will be denied. The exam fee is still due and non-refundable to the MedSpa. A denial is a clinical safety determination, not a failure to provide service. The documented reasoning is included in the assessment returned to the MedSpa.

Patient's Role
The patient participates in the evaluation by providing complete and accurate health information to the Neu Eu provider. The patient is responsible for providing truthful medical history, medication lists, and allergy information. Inaccurate information may affect the safety determination.

Liability Delineation
Neu Eu Medical is responsible for the clinical evaluation only. The MedSpa is responsible for the treatment, its administration, outcomes, and complications. Our authorization confirms no contraindications were identified at the time of evaluation. It does not guarantee treatment safety, outcomes, or assume liability for the MedSpas services.

When a New Exam is Needed
A Good Faith Exam is required before the first time a patient undergoes a particular procedure. A new exam should be conducted when a patient requests a new treatment type not covered by the original evaluation, when the patient reports a significant change in health status, or at the MedSpas discretion based on the time elapsed since the last evaluation. The MedSpa is responsible for determining when a new Good Faith Exam is needed for their patients.

Informed Consent
The patient must be informed that they are being evaluated by a Neu Eu Medical provider via telehealth and must consent to the evaluation. The MedSpa is responsible for obtaining any additional informed consent required for the aesthetic treatment itself. Neu Eu's evaluation documents the clinical determination only — not consent for the MedSpas services.