Privacy Policy

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, or otherwise when you contact us.

Personal information we may collect:

Automatically Collected

Some information — such as your Internet Protocol (IP) address and browser and device characteristics — is collected automatically when you visit our Services. This includes log data, device data, and location data. You can opt out of location collection by disabling Location settings on your device.

We process your personal information only when we have a valid legal reason to do so. Purposes include:

• Facilitate account creation, authentication, and user account management
• Deliver and facilitate services requested by you
• Respond to user inquiries and offer support
• Send administrative information and service updates
• Fulfill and manage orders, payments, returns, and exchanges
• Enable user-to-user communications
• Send marketing and promotional communications (opt out at any time)
• Deliver targeted advertising tailored to your interests
• Protect our Services through fraud monitoring and prevention
• Evaluate and improve our Services, products, and marketing
• Support clinical, operational, and administrative needs
• Comply with legal obligations

We may share information with:

• Service Providers — only for performing services on our behalf, under strict confidentiality obligations
• Third Parties — only aggregated, non-identifying information for quality improvement and research
• Business Transferees — in connection with any merger, sale, or acquisition of our business
• Google Maps Platform APIs — as needed for location-based services
• Law Enforcement — when required by law or to protect rights and safety

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. You can set your browser to refuse all cookies, though some parts of our Services may not function properly if cookies are disabled.

Some third-party service providers that we engage may also place their own cookies on your device. To opt out of interest-based advertising, press unsubscribe on emails and write STOP after any text messages.

Our Services offer you the ability to register and log in using your third-party social media account details (like your Facebook or Twitter logins). Where you choose to do this, we will receive certain profile information about you from your social media provider — typically your name, email address, friends list, and profile picture.

We will use the information we receive only for the purposes described in this Privacy Policy. We are not responsible for other uses of your personal information by your third-party social media provider.

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required by law.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it. If deletion is not immediately possible (e.g., data stored in backup archives), we will securely store and isolate it from any further processing until deletion is possible.

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process.

We collect data from children between the ages of 12 and 18 only if we have permission to do so from the child's parent or legal guardian. We are committed to protecting the privacy of children in accordance with COPPA and other applicable state privacy laws.

You may review, change, or terminate your account at any time. You can unsubscribe from marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.

To manage your account information:

• Log in to your account settings and update your user account
• Contact us using the contact information at the bottom of this page

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. We may retain some information in our files to prevent fraud, troubleshoot problems, enforce our legal terms, and comply with applicable legal requirements.

Most web browsers and some mobile operating systems include a Do-Not-Track ("DNT") feature you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected.

At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals. If a standard for online tracking is adopted that we must follow in the future, we will inform you in a revised version of this Privacy Policy.

California Civil Code Section 1798.83 (the "Shine The Light" law) permits California residents to request, once a year and free of charge, information about categories of personal information we disclosed to third parties for direct marketing purposes.

Your CCPA rights include:

• Right to Request Deletion of your personal information (subject to legal exceptions)
• Right to Be Informed about whether we collect and use your personal information
• Right to Non-Discrimination for exercising your privacy rights
• Right to Opt Out from future selling of your personal information to third parties (acted upon within 15 days)

Upon receiving a request, we will verify your identity before acting. To exercise your rights, contact us using the details at the bottom of this page.

Yes. We may update this Privacy Policy from time to time to stay compliant with relevant laws. The updated version will be indicated by an updated "Revised" date and will be effective as soon as it is accessible.

If we make material changes, we may notify you either by prominently posting a notice or by directly sending you a notification. We encourage you to review this Privacy Policy frequently.

You have the right to:

• Get a copy of your medical record — usually within 30 days of your request (a reasonable cost-based fee may apply)
• Ask us to correct your medical record — we will respond in writing within 60 days
• Request confidential communications via a specific method or address
• Ask us to limit what we use or share (we may decline if it would affect your care)
• Get a list of those with whom we've shared your information for the past 6 years
• Get a paper copy of this privacy notice at any time
• Choose someone to act for you (legal guardian or medical power of attorney)
• File a complaint if you feel your rights are violated — without fear of retaliation

For certain health information, you can tell us your choices about what we share.

You have the right and choice to tell us to:

• Share information with your family, close friends, or others involved in your care
• Share information in a disaster relief situation
• Include your information in a hospital directory

We never share without your written permission:

• Marketing purposes
• Sale of your information
• Most sharing of psychotherapy notes

We use or share your health information to:

• Treat you — share with other professionals involved in your care
• Run our organization — improve your care and contact you when necessary
• Bill for your services — bill and get payment from health plans or other entities
• Support public health and safety, research, and legal compliance
• Respond to organ donation requests, medical examiners, workers' compensation, law enforcement, lawsuits, and legal actions

If you have questions or comments about this notice, please reach out to us:

By using our Website, you consent to the terms outlined in this Privacy Policy.