Terms of Service

We have the right to change or add to the terms of this Agreement at any time by posting the amended Terms on Neu Eu Medical Weight Loss's website and/or mobile applications (collectively, the 'Site'). In accordance with our Privacy Policy (available at neueu.co) changes to these Terms will not weaken the privacy protections applied to your Protected Health Information without your being notified.

Any use of the Services after our publication of any such changes shall constitute your acceptance of the Terms as modified. However, any Dispute that arose before the modification shall be governed by the Terms that was in place when the Dispute arose. We reserve the right to withdraw or amend the Services or any portion thereof in our sole discretion without notice.

Your use of the Services is also subject to any applicable terms, policies or rules that we may post or provide a link to on the Site. As of now, these terms include Neu Eu Medical Weight Loss's Privacy Policy (available at neueu.co). All such applicable terms, policies and rules are considered part of these Terms of Use and incorporated by reference.

Material from this Site is owned, maintained, operated, licensed or controlled by Neu Eu Medical Weight Loss. Modification or use of the materials for any other purpose violates intellectual property rights. Use of this Site is prohibited in connection with any commercial endeavors, except those that are specifically endorsed or approved by us.

As a user of the Site, you agree not to:

• Tamper with this Site
• Conduct fraudulent activities on or in relation to this Site
• Systematically retrieve data or other content from the Site without written permission
• Make any unauthorized use of the Platform Offerings, including collecting usernames/email addresses for sending unsolicited email
• Use a buying agent or purchasing agent to make purchases on the Site
• Use the Site to advertise or offer to sell goods and services
• Circumvent, disable, or otherwise interfere with security-related features of the Site
• Engage in unauthorized framing of or linking to the Site
• Trick, defraud, or mislead us and other users to learn sensitive account information
• Make improper use of our support services or submit false reports of abuse or misconduct
• Engage in any automated use of the system, such as using scripts to send comments or messages
• Interfere with, disrupt, or create an undue burden on the Site
• Attempt to impersonate another user or person
• Sell or otherwise transfer your profile
• Use any information obtained from the Site to harass, abuse, or harm another person
• Use the Platform Offerings as part of any effort to compete with us
• Decipher, decompile, disassemble, or reverse engineer any of the software
• Attempt to bypass any measures designed to prevent or restrict access to the Site
• Harass, annoy, intimidate, or threaten any of our employees or agents
• Delete the copyright or other proprietary rights notice from any content
• Copy or adapt the Site's software
• Upload or transmit viruses, Trojan horses, or other harmful material
• Upload or transmit any material that acts as a passive or active information collection mechanism
• Use, launch, develop, or distribute any automated system without authorization
• Disparage, tarnish, or otherwise harm us and/or the Site
• Use the Site in a manner inconsistent with any applicable laws or regulations

Upon acceptance of these Terms you confirm that you have read, understood, and accepted Neu Eu Medical Weight Loss's Privacy Policy (available at neueu.co).

You give permission to the Providers to provide telehealth services for you and/or your minor child (as applicable). You may withdraw this consent at any time by no longer accessing the Site or seeking Services from Neu Eu Medical Weight Loss. Your Protected Health Information (as defined by HIPAA), including test results, may be released to an online personal health record and via communication with Provider's healthcare team electronically.

You agree that Neu Eu Medical Weight Loss may contact you via secure messaging, email, phone, text, or mail regarding the Services. You consent to receive such communications electronically. To opt out, send an email to info@neueu.co or write to: Neu Eu Medical Weight Loss, LLC. 2633 McKinney Ave ste #130, #747 Dallas Tx 75204.

Neu Eu Medical Weight Loss may provide you opportunities to share information on third party social media sites or platforms such as Facebook, Instagram, LinkedIn, Twitter, Google+, YouTube or other similar sites ('Social Media Sites').

If you post Tagged Content with hashtags as we may provide from time to time, your activity and participation is governed by these Terms. You remain responsible for your compliance with other applicable terms and conditions of those Social Media Sites. You agree that you will be respectful of others and their privacy and will not submit photos of others without their express permission.

Neu Eu Medical Weight Loss and all other applicable licensors retain all ownership rights, title and interest (including all intellectual property rights) worldwide to the Services, including to all software and content. No rights are granted to you other than as expressly set forth in these Terms. All trademarks, service marks and trade names are owned by Neu Eu Medical Weight Loss or other respective owners.

The Digital Millennium Copyright Act of 1998 provides protection to copyright owners and establishes recourse against copyright infringement. It is our policy not to permit materials known by us to be infringing to remain on this Site. If you believe that material on our Site infringes a third-party copyright, please send all notices in writing to: info@neueu.co

The Services may allow you to connect your account to applications owned or operated by third parties. We are not responsible, and disclaim all liability, for the privacy, security, performance, and service practices of such third parties, nor are we responsible for any content, advertising, products, services or other materials made available through any such third party applications or websites.

We have implemented technical and organizational measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration or disclosure. However, we cannot guarantee that unauthorized parties will never be able to defeat those measures. You acknowledge that you provide your personal information at your own risk.

Neu Eu Medical Weight Loss does not warrant that the content is accurate, reliable or correct; that this Site will meet your requirements; that this Site will be available at any particular time or location, uninterrupted or secure; or that any defects or errors will be corrected.

This protection covers claims based on warranty, contract, tort, strict liability, and any other legal theory. This protection covers all losses and claims of any type including, without limitation, direct or indirect, special, incidental, reliance, consequential, exemplary, and punitive damages, personal injury/wrongful death, lost profits, or damages resulting from lost data or business interruption.

If a dispute of any kind arises, we want to understand and address your concerns quickly and to your satisfaction. Please contact info@neueu.co with any dispute. If we cannot resolve your concerns, we agree to an informal and inexpensive dispute resolution process requiring individual arbitration.

"Disputes" between you and Neu Eu Medical Weight Loss include any claim, controversy, or dispute (whether involving contract, tort, equitable, statutory, or any other legal theory) including, but not limited to, any claims relating in any way to these Terms, any other aspect of our relationship, Neu Eu Medical Weight Loss advertising, and any use of Neu Eu Medical Weight Loss services.

You and Neu Eu Medical Weight Loss agree to arbitrate all Disputes. Arbitration is more informal than a lawsuit in court and seeks to resolve disputes more quickly. Instead of a judge or a jury, the case will be decided by a neutral arbitrator who has the power to award the same damages and relief that a court can.

All Disputes shall be resolved finally and exclusively by binding individual arbitration with a single arbitrator administered by JAMS. Consumer claimants may elect to pursue their claims in their local small-claims court rather than through arbitration. The Federal Arbitration Act, 9 U.S.C. §§ 1-16, fully applies. Any arbitration hearing will occur within the county or parish where you reside (for consumer claims) or in Texas. The arbitrator's award shall be binding on the parties and may be entered as a judgment in any court of competent jurisdiction.

If you contact Neu Eu Medical Weight Loss and request information about our programs or services, we will use your email or postal address to provide the information you requested. You agree that we may use and share information you provide us as described in our Privacy Policy (available at neueu.co).

Unless otherwise required by law, an action or proceeding by you relating to any Dispute must commence within one year after the cause of action accrues.

You may not assign any rights or obligations under this Agreement without Neu Eu Medical Weight Loss's prior written consent. Neu Eu Medical Weight Loss may assign all or part of this Agreement.

All sections of this Agreement which, by their nature are designed to survive expiration or termination of this Agreement, including but not limited to, the recitals, notices and limitation of liability clauses, shall survive. No waiver of any of these terms shall be deemed a further or continuing waiver of such term or condition or any other term or condition.

Except as expressly provided in these Terms, these terms are a complete statement of the agreement between you and Neu Eu Medical Weight Loss, and they describe the entire liability of Neu Eu Medical Weight Loss and its vendors and suppliers and your exclusive remedy with respect to your access and use of this Site.

In the event of a conflict between these Terms and any other Neu Eu Medical Weight Loss agreement or policy, these Terms shall prevail on the subject matter of these Terms. If any provision of these Terms is invalid or unenforceable under applicable law, then it shall be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.

Certain products and services available for purchase require that you purchase the product and/or service on an automatically renewing subscription basis. Your payment device will be automatically charged at regular intervals as described during the checkout process until you cancel your subscription.

Your subscription will automatically renew unless you cancel at least two (2) days before the applicable renewal processing date. We do not offer refunds for partially used subscription periods, although we may provide refunds on a case-by-case basis in our sole and absolute discretion.

Medication Orders

We cannot cancel or refund medication shipments after they have been ordered by your provider, as the pharmacy has already begun preparing your medication. NEU EU MEDICAL WEIGHT LOSS, LLC. is not responsible for any orders after they have been shipped. We cannot issue refunds for medications that have proof of delivery from the carrier. All medication orders are final once shipped by the Pharmacies.

Recurring Payments

To ensure uninterrupted Services, we will bill you automatically via the Payment Method for the Services you sign up for, from the date you submit your initial payment and on each renewal period afterwards, until cancellation. You agree and acknowledge that you will be billed automatically regardless of whether or not you have used the Services.

Waiver of Unauthorized Payments

You agree to waive all claims against NEU EU MEDICAL WEIGHT LOSS and its third-party affiliates related to any unauthorized payments made on or through the use of your account outside of NEU EU MEDICAL WEIGHT LOSS's control. However, you may submit a claim of the unauthorized payment to NEU EU MEDICAL WEIGHT LOSS within thirty (30) days of the disputed charge or payment.

NEU EU MEDICAL WEIGHT LOSS, LLC partners with Red Rock Pharmacy Located in Utah, USA. For questions about our partnering pharmacy please reach out to us at info@neueu.co or contact the pharmacy directly.